The Ravenala Attitude

We traveled to Mauritius this December for the first time with a 4.5month old baby and my 22 month old (two under two so was a daunting trip). I was hesitant about booking the Ravenala Attitude as it is not marketed as family orientated as the likes of club med etc, however, we booked anyway based on value for money and that the beach looked stunning with plenty of shade which is what we needed considering the two Littles. We stayed 9 nights on the all inclusive package. We organized our airport transfer through the hotel which was seamless and included two car seats for our children. After a long day of travelling we arrived at the hotel and were taken aback by the beauty of the hotel. So much natural foliage has been maintained and the architecture is a exquisite blend of modern & natural. We were met by an attentive hostess with a welcome drink and fresh towel which was so welcome. Check in was smooth and the rooms are lovely and spacious. We were a little disappointed as one of the camp cots was faulty and we did not have hot water in one of the rooms. This left me feeling disappointed after a long day of travelling as all I wanted was a hot shower and a safe space for my children to sleep. Unfortunately they were unable to replace the cot that night, however, upon expressing my disappointment with management of the hotel - they went ABOVE AND BEYOND to ensure everything was sorted out (which was done promptly the next morning). Ismail and Videsh from customer relations personally sought after us at breakfast and requested to personally meet with us to Apologise. They were so attentive and understanding and really did go beyond to ensure our first impression was soon forgotten and that the rest of the stay was incredible- which is exactly what it was. The resort is stunning and has so many amenities but what I loved is that nothing was too far away but yet you never felt cramped. The beach is heaven. The food is outstanding.

Very family orientated. The selection of restaurants and the fact that it never felt crowded, despite the fact that it was fully booked during our stay.

The Ravenala Attitude far exceeded my expectations in every way! I don't think I have ever been anywhere where every single staff member from the cleaners to the Gen Manager delivers such excellent customer service and has a ready smile. The hotel itself is so jungle-like and luscious - the grounds are incredibly well cared for and it is an absolute paradise. The pool itself is spread over 3 areas and there's plenty of space for sun loungers; you're not fighting over the best areas as they're all lovely, and there's no Hunger Games-style bed grabbing. The service around the pool is very efficient and the cocktail menu extensive. The beach area is great; there's volleyball, boules, and various water sports, and the beach bar is perfect to sit and watch the sun go down! The room was amazing, absolutely huge with perfect temperature aircon and a little fridge so that we could bring back water and drinks from the snack area to store. The bed was very comfy and the corridors quiet so we slept very well. The evening entertainment was great and all of the food quality is excellent in the hotel (we ate at all of the restaurants and I think our favourite was Madame Ming). TOP TIP: if you don't have children, opt for the later sittings of 8pm or so - we found at our only early sitting that all of the families were served first, even though we arrived second. The breakfast is varied and good quality - very soft pastries and freshly made omelettes. However, the best thing was the service - a shout out to the people below: Avishek - AMAZING customer service worthy of the Mandarin Oriental Hotel group, at both of the premium restaurants Anoushka - her infectious energy with the evening entertainment and the sports activities was so lovely to see Raju - the best barman, his Margaritas and Espresso Martinis were to die for YES (Yeshven) - LEGENDARY beach/pool waiter. Like his namesake, does not take no for an answer.

Property is beautiful. Live entertainment was great. Lots of little private spaces for a relaxed drink and a very fun bar for a more fun an eventful evening. Bar staff was very good and efficient. Overall the food was very good, especially the buffet. The room was spacious with a great view and housekeeping was efficient and friendly. We had a great stay and would easily recommend this hotel👍🏻

Hotel is beautiful. We went 'All Inclusive' which was available from the minute we arrived to when we left. Hotel has multiple restaurants and bars and a beach or pools. We found all staff to be friendly and helpful.